RDA Murray has created this privacy statement to demonstrate its commitment to protecting personal privacy.

RDA Murray seeks to adhere to the Guidelines for Federal and ACT Government World Wide Web sites developed by the Federal Privacy Commissioner. The following discloses our information gathering and dissemination practices for this web site.

This privacy statement applies to all users who access this web site.

If you have any questions about this privacy statement or if you have any privacy concerns, you should direct them to us by writing to:

Chief Executive Officer

RDA Murray 

02 60602491

Information collected

When you browse this web site, our system automatically makes a record of your visit and logs the following information for statistical purposes:

• your server address;
• top level domain name (e.g.: .com, .net, .gov, .au, etc);
• the type of browser and operating system you used;
• date and time of your visit; * the previous site visited;
• which pages are accessed;
• the time spent on individual pages and the site overall;
• which files were downloaded.

This information is analysed to determine this web site’s usage statistics.

However, no attempt will be made to identify individual users or their browsing activities except, in the event of an investigation, where a law enforcement agency (e.g. the Australian Federal Police) exercises a warrant to inspect our service provider’s log files.

We collect no personal information about you unless you voluntarily choose to participate in an activity through this web site that involves the provision of personal information, such as:

• sending electronic mail to this web site;
• participating in a survey on this web site;
• undertaking a payment or other transaction through this web site;
• suggesting a link from this web site to an external web site.

If you choose not to participate in these activities, your choice will in no way affect your ability to use this web site.

Cookies

A cookie is a small file sent by the Department’s web server onto the user’s web browser software when the user accesses this web site. (An explanation of cookies generally can be found at the site of the Australian Privacy Commissioner.)

Some parts of this web site may use a cookie to maintain contact through a session. The cookie allows the Department to recognise you as an individual as you move from one page of this web site to another. This cookie will expire on the close of your browser session or on the closing down of your computer.

Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable cookies or to warn you when cookies are being used.

No attempt will be made to identify anonymous users or their browsing activities unless legally compelled to do so, such as in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider’s log files.

Credit card information

If you choose to pay for a service or product using the secure credit card payment facility available at this site you will be asked to provide your credit card details, your name, a shipping address and your email address. These details are required so that we can ship your order and a tax invoice / receipt.

The Department of Infrastructure, Transport, Regional Development and Local Government does not store credit card details. All transactional data is stored on a secure site hosted by a Contracted Service Provider (EWAY). EWAY employs industry standard 128-bit Secure Socket Layer (SSL) security technology. SSL is cryptography technology that uses special codes (public and private keys) that encrypt credit card details and personal details sent over the Internet. SSL encryption turns these details into an unintelligible string of characters and symbols and makes it virtually impossible to decipher. In addition, if a message is somehow tampered with, SSL technology will detect the tampering and reject the message.

The Department of Infrastructure, Transport, Regional Development and Local Government will not make an attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our Internet Service Provider’s logs.

Use of Personal Information Collected

Any personal information you choose to provide will only be used for the purpose for which it was provided and will not be disclosed to other persons or organisations without your prior consent or if required by law.

The Internet is an insecure medium and users should be aware that there are inherent risks transmitting information across the Internet.

Information submitted unencrypted via electronic mail or web forms may be at risk of being intercepted, read or modified. If you do not wish to email or send an online form to the Department, you can send mail by post.

Other sites

This site contains links to external web sites and this privacy statement does not extend to external web sites. The Department is not responsible for the privacy practices or the content of external web sites. For more information, refer to our disclaimer statement.

Contacting the Privacy Commissioner

Advice about the Internet and personal information can be found on the Privacy Commissioner’s website.